OpsSmart’s intuitive traceability function is customizable by the customer is easy to navigate allowing customers to trace products throughout the customer’s own organization. In addition, through agreements between trade partners, OpsSmart facilitates the sharing of quality and safety information from the farm through the retailer.
- Forward and Backward Traceability – customers can start their trace at any process and trace both forward and backwards
- In the event of a problem OpsSmart allows its customers to precisely trace-back and investigate the source of the problem, determine which other products may be affected by this problem and then trace-forward to determine the location of all affected products. By detecting non-conformance early, OpsSmart prevents problems from propagating further downstream.
- The trace functionality is completely configurable by the customer.
- OpsSmart customers can configure traces based on different objectives. For example an accountant in an organization can set up a trace based on invoices, payments and receipts while a QA officer can trace all quality and safety info pertaining to the food products.